> ## Documentation Index > Fetch the complete documentation index at: https://docs.fincelo.app/llms.txt > Use this file to discover all available pages before exploring further. # Changelog > Product updates, new features, and improvements to Fincelo. ## July 2026 โ€” Platform Launch We're live. Fincelo is now available for India SaaS companies. ### ๐Ÿš€ Platform * **Full platform launch** โ€” 128+ files across the complete Fincelo stack * **Next.js 14 + Supabase + Vercel** infrastructure fully deployed * **fincelo.app** live on Cloudflare Pages with full SEO * **8 cron jobs** running on Vercel Pro โ€” health snapshots, predictions, renewals, escalations, communications, ticket sync, event processing, morning brief ### ๐Ÿค– AI Agents (Phase 1 โ€” Memory Engine) * **CFO Decision Memory** โ€” every CFO decision captured and learned from. 12 decision types tracked. * **Agent Event Bus** โ€” 8 inter-agent triggers deployed. Agents communicate automatically. * **Pattern confidence** โ€” pre-selections offered to CFO when confidence โ‰ฅ 30%, high confidence โ‰ฅ 80% * **CFO Morning Brief v2** โ€” memory pre-selections + event chain integrated ### ๐Ÿ”ฎ Predictive Intelligence (Phase 2) * **Payment Predictor** โ€” 5-signal algorithm: historical DPD (40%), trend (25%), score (20%), amount (10%), contract type (5%) * **Churn Predictor** โ€” 6-signal model with health score, payment deterioration, support sentiment * **Expansion Predictor** โ€” usage vs limit, growth MoM, health multiplier * **Period Close Predictor** โ€” path A/B/C probability with prep actions * **Outcome Tracker** โ€” auto-records prediction vs actual for accuracy improvement * **Confidence blending** โ€” 60% model + 40% historical accuracy on every prediction ### โšก Autonomous Revenue Operations (Phase 3) * **Revenue Autopilot** โ€” 5 default rules (all start inactive), hard guardrails, emergency stop * **CFO Copilot** โ€” conversational interface powered by Claude. Live Supabase data queries. 14 suggested questions. * **Self-Improving AI** โ€” 14 contract fields tracked. Corrections โ†’ few-shot examples โ†’ injected into next extraction. No ML retraining โ€” prompt augmentation only. ### ๐Ÿ’ฌ Smart CSM Communication Hub * **4-channel support** โ€” Google Chat (primary), Slack, MS Teams, WhatsApp Business API * **Tier-based alert framing** โ€” Platinum = Expansion Opportunity, Average = Heads Up, Poor/Critical = Risk Alert * **Bidirectional** โ€” CSMs can acknowledge, log calls, snooze, and resolve alerts from within their chat tool * **Escalation chain** โ€” 4-step customisable chain (CSM โ†’ Manager โ†’ VP CS โ†’ CFO). SLA timer reset configurable per workspace (acknowledge / any action / never) * **Thread continuity** โ€” all updates for one customer in one thread, not separate messages * **24h anti-spam** โ€” cooldown prevents duplicate alerts * **WhatsApp templates** โ€” 6 approved Meta templates with quick-reply buttons ### ๐ŸŽซ Customer Support Intelligence Layer * **6 platform connectors** โ€” Zendesk, Freshdesk, Jira Service Management, Intercom, HubSpot, Generic Webhook Push * **CSV import adapter** โ€” connects any platform with no API via CSV export. Auto-detects 16 column types across any naming convention. * **AI sentiment analysis** โ€” every ticket scored 0โ€“100. Labels: hostile, distressed, frustrated, neutral, positive * **Revenue risk categories** โ€” 11 categories including legal threat, cancellation request, billing dispute, competitor mention * **Keyword detection** โ€” legal, billing, churn, escalation keywords detected instantly (no AI needed) * **Comment thread sync** โ€” re-analyzes sentiment after reading full conversation thread (real sentiment often in replies, not first message) * **Downstream integration** โ€” churn predictor updated, CFO brief includes support section, customer playbook auto-generated, CSM Hub alerts on legal/hostile tickets ### ๐Ÿงพ India Compliance * **GST E-Invoicing** โ€” IRN generation (64-char SHA-256), QR code embedding in PDF, GSTR-1 auto-population * **TDS reconciliation** โ€” 194J matching against 26AS XML. Quarterly mismatch alerts. * **Digital signatures** โ€” GST Rule 46 compliant * **3-path period close** โ€” Path A (auto), Path B (split + CFO), Path C (reopen + dual approval). GSTR-1 conflict check on Path C only. * **Sequential invoicing** โ€” Proforma (no IRN) โ†’ Tax Invoice on PO receipt. Invoice date โ‰  recognition date. ### ๐ŸŒ Website & Marketing * **8-page website** live at fincelo.app * **Google Search Console** verified and indexed * **Sitemap** submitted and processed * **SEO** โ€” unique title, meta description, Open Graph, canonical, JSON-LD on every page * **Calendly** integration โ€” calendly.com/founders-fincelo/30min *** *Fincelo Technologies Private Limited ยท [founders@fincelo.app](mailto:founders@fincelo.app) ยท fincelo.app*